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Privacy Policy

This data privacy policy (“Data Privacy Policy”) sets out how WRITERS AT WORK ENRICHMENT CENTRE PTE. LTD. (“the Centre”, “us”, “we” or “our”) will manage Personal Data (as defined below) in compliance with the Personal Data Protection Act 2012 and its regulation(s) (“the Act” or “PDPA”). Please take a moment to read this Data Privacy Policy so that you know and understand the purposes for which we collect, use, and disclose your Personal Data.
By interacting with us and submitting information to us (“Services”), you agree and consent to the Centre collecting, using, disclosing, and sharing among themselves your Personal Data, and disclosing such Personal Data to their authorized service providers and relevant third parties in the manner set forth in this Data Privacy Policy.
This Data Privacy Policy supplements but does not supersede nor replace any other consents you may have previously provided to the Centre in respect of your Personal Data.
We may from time to time update this Data Privacy Policy to ensure consistency with our future developments and/or any changes in legal or regulatory requirements. Subject to your rights at law, you agree to be bound by the prevailing terms of the Data Privacy Policy as updated from time to time on our website https://www.writersatwork.com.sg/. Please check back regularly for updated information on the handling of your Personal Data.
  • 1.1. In this Data Privacy Policy, "Personal Data" refers to any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access.
  • 1.2. Examples of such Personal Data you may provide to us include your name, NRIC, passport or other identification number, telephone number(s), mailing address, email address, and any other information relating to you that you have provided in any method of interaction with us.
  • 1.3. Please note that the data protection provisions of the PDPA do not apply to business contact information ("BCI"), which includes details such as an individual's name, job title, business telephone number, business email, and similar information not provided for personal purposes.
  • 2.1. Generally, we may collect Personal Data in the following ways: (a) when you enrol for classes, workshops, or events; (b) when you submit any registration, inquiry, or feedback form to us; (c) when you interact with our staff via telephone, emails, face-to-face meetings, or social media platforms; (d) when you visit our premises, including CCTV recordings; (e) when you make payments or financial transactions with us; (f) when you participate in our surveys, promotions, or marketing initiatives; and/or (g) when you submit your Personal Data for any other reason.
  • 2.2. If you provide us with any Personal Data relating to a third party (e.g., your child, parent, or guardian), you represent that you have obtained their consent to provide us with their Personal Data for the respective purposes.
  • 2.3. You should ensure that all Personal Data submitted to us is complete, accurate, and correct. Failure to do so may result in our inability to fulfil your requests or delays in processing.
  • 3.1. The Centre collects, uses, processes, and discloses your Personal Data for the following purposes: (a) processing your enrolment and transactions; (b) communicating with you regarding class schedules, updates, and administrative matters; (c) responding to queries and requests; (d) managing our tuition centre operations, security, and safety; (e) conducting marketing and promotional activities; (f) evaluating the effectiveness of our programmes and services; (g) complying with any legal or regulatory requirements; (h) processing job applications, where applicable; and/or (i) other purposes reasonably related to the above.
  • 4.1.The Centre will take reasonable steps to protect your Personal Data from unauthorized disclosure. Subject to applicable law, your Personal Data may be disclosed to: (a) our employees for operational and administrative purposes; (b) third-party service providers such as IT, payment processing, and logistics providers; (c) regulators, statutory authorities, or law enforcement agencies, where required; (d) any other party authorized by you.
  • 5.1. When you visit our website, we may collect information using cookies. These are used to improve user experience and website functionality.
  • 5.2.You may adjust your browser settings to disable cookies. However, this may affect the functionality of certain parts of our website.
  • 6.1. We will take reasonable precautions to safeguard your Personal Data against unauthorized access, disclosure, or misuse. However, no security system is impenetrable, and we cannot guarantee absolute security.
  • 6.2.You are responsible for maintaining the confidentiality of any login credentials associated with your account.
  • 7.1. If Personal Data is transferred outside of Singapore, we will ensure that it remains protected under similar data protection laws.
  • 7.2.Personal Data is retained only for as long as necessary to fulfill the purposes outlined in this policy, unless required by law.
  • 8.1. If you have any questions or requests regarding your Personal Data, you may contact our Data Protection Officer:
    Email: dpo-writersatwork@histellar.com
  • 8.2.If you withdraw consent to the use of your Personal Data, we may not be able to provide you with certain services.
  • 9.1. Our website may contain links to third-party websites. We are not responsible for their privacy policies or data protection practices.
  • 10.1.This Data Privacy Policy shall be governed by and construed in accordance with the laws of Singapore.
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